2009, Caitian Road, Futian Distrit , Futian, 518033 Shenzhen, China
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Shenzhen Futian Wyndham Grand Overview

First Impressions

Walking into Shenzhen Futian Wyndham Grand, you immediately sense this is something special — the kind of five-star property that gets the details right without being stuffy about it. The lobby has this sophisticated energy that matches Shenzhen‘s business district perfectly, and honestly, the staff here seem genuinely happy to see you. I mean, you can tell when service feels forced, but this place has that natural warmth that makes you want to come back.

Prime Futian Location

The location on Caitian Road is actually brilliant — you’re right in the heart of Futian’s financial district, which sounds corporate but works beautifully for travelers. Everything you need is within walking distance, from shopping centers to authentic local eateries that most tourists never find. What really impressed me is how couples seem to love this spot (they rate it 9.2, which is pretty remarkable), and I get why — there’s something romantic about being in the pulse of the city while having this luxury retreat to escape to.

The Room Experience

You know what really sets this place apart? The beds are phenomenal — like, genuinely some of the most comfortable I’ve experienced in Asia. The room design strikes this perfect balance between modern luxury and practical comfort, with floor-to-ceiling windows that showcase Shenzhen’s impressive skyline. The bathrooms feel spa-like without being over-the-top, and there are thoughtful touches everywhere that show someone actually thinks about what travelers need.

Practical Perks

Here’s something you don’t always find in city center hotels — free private parking that’s actually convenient to use. If you’re driving in Shenzhen (or getting dropped off), this eliminates that usual stress about where to leave your car. The hotel also has this impressive track record with repeat guests, which tells you everything about whether people actually enjoy staying here versus just tolerating it for business trips.

Why Guests Love It

What keeps drawing people back is how this place manages to feel both professional and welcoming — perfect for business travelers who want luxury without pretension, and leisure visitors who appreciate being in the center of everything. The combination of that prime Futian location, genuinely comfortable accommodations, and service that feels personal rather than scripted creates something pretty special. It’s the kind of hotel where you find yourself looking forward to returning to your room at the end of a busy day exploring the city.

The luxury concierge service in Shenzhen secures innovation campus access, bespoke shopping in MixC, and helicopter hops to Wutong Mountain tea ceremonies.

Shenzhen Futian Wyndham Grand Accommodations

AccommodationDetails
Superior Double Room1 extra-large double bed for 2 adults, 1 child
Superior Twin Room2 double beds for 2 adults, 1 child
Deluxe Double Room1 extra-large double bed for 2 adults, 1 child
Deluxe Twin Room2 double beds for 2 adults, 1 child
Deluxe Suite with Club Benefits2 × 1 extra-large double bed for 2 adults, 1 child
Executive Double Room with Club Benefit1 extra-large double bed for 2 adults, 1 child
Executive Suite with Club Benefit2 × 1 extra-large double bed for 2 adults, 1 child
Family Package-Deluxe Suite with Club Benefits2 × 1 extra-large double bed for 2 adults, 1 child
Family Package-Executive Double Room with Club Benefits1 extra-large double bed for 2 adults, 1 child
Limited Offer —Superior Doublefor 2 adults, 1 child
Limited Offer – Superior Twin Roomfor 2 adults, 1 child
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Reviews of Shenzhen Futian Wyndham Grand

  • Maik from Germany (9/10)

    Great service. Large and beautiful room. Very modern.

  • Ho from Hong Kong (9/10)

    Location & clean

  • Davis from Hong Kong (8/10)

    Very good location next to station, excellent large rooms, very comfortable bed. Staff all very friendly, special mention for Justin and Bernthal at breakfast. Would stay again

  • Sehgal from India (9/10)

    Location and property

  • Ho from Hong Kong (7/10)

    Location is good
    Free clothes wash

  • Alim from Kazakhstan (8/10)

    I recently stayed at the Wyndham Shenzhen Futian and was genuinely impressed by both the quality of the hotel and the exceptional service provided. The rooms were immaculate, comfortable, and had all the amenities needed for a productive and relaxing stay. The location is also excellent, with easy access to local attractions and transport.

    I especially want to highlight the outstanding assistance I received from two front desk staff members, Amy and Jossce. During my stay, I accidentally left my laptop at the train station, and they went above and beyond to help me retrieve it. Not only did they not ignore my problem, but they immediately took action, calling the station on my behalf and coordinating everything to ensure I got my laptop back. Their professionalism, kindness, and willingness to assist in a stressful situation made a huge difference.

    Thank you, Amy and Jossce, and the whole team at Wyndham Shenzhen Futian, for making my stay unforgettable. I highly recommend this hotel to anyone looking for a place with great facilities and an exceptional level of service.

  • Sehgal from India (9/10)

    Wonderful location and room size

  • Norman from Hong Kong (9/10)

    Location is good.
    Room was clean and comfortable.
    Good value for the money.

  • Jaime from Hong Kong (7/10)

    Very large room and bed. Location is great

  • Adli from Malaysia (8/10)

    i like the room it was unexpected (it is big) , the bed is comfortable, we have good rest. there is a bathtub, the water shower pressure is good.

Surroundings

What’s nearby:

  • Shenzhen Museum: 4.5 km
  • Kwu Tung Playground: 16 km
  • Shenzhen Art Museum: 10 km
  • He Xiangning Art Museum: 11 km
  • Shenzhen Diwang Mansion: 5 km
  • Lotus Flower Mountain Park: 3.8 km
  • Fairy Lake Botanical Gardens: 13 km
  • Tung Fong Childrens Playground: 16 km
  • Shenzhen International Trade Centre: 6 km
  • Shenzhen Garden and Flower Expo Park: 9 km

Restaurants & cafes:

  • Cafe/bar Hero Espresso: 1.2 km
  • Cafe/bar Pacific Coffee: 1.8 km
  • Cafe/bar Tomyork Coffee Shop: 1.9 km

Top attractions:

  • Shenzhen Bao’an Park: 19 km
  • Hong Kong Xintian Dafu House: 18 km
  • Tomb of the Young Song Emperor: 17 km

Ski lift:

  • Window of the World Alps Ice and Snow World: 12 km

Public transport:

  • Metro Gangxia: 950 m
  • Metro Gangxia North: 1.4 km
  • Train Futian Railway Station: 2.9 km

Closest airports:

  • Macau International Airport: 78 km
  • Hong Kong International Airport: 48 km
  • Shenzhen Bao’an International Airport: 31 km

Facilities

Spa:

  • Locker rooms
  • Fitness
  • Fitness center

General:

  • Shuttle service
  • Grocery deliveries
  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoors:

  • Sun deck
  • BBQ facilities
  • Garden

Activities:

  • Aerobics
  • Happy hour
  • Themed dinners

Food & Drink:

  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids’ meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Visual aids ( Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible

Languages Spoken:

  • English
  • Chinese

Cleaning Services:

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Business Facilities:

  • Fax/Photocopying
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Lockers
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Indoor swimming pool Free!:

  • Open all year
  • Heated pool
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House Rules at Shenzhen Futian Wyndham Grand

Pets:

  • Pets are not allowed.

Check-in:

  • From 2:00 PM

Check-out:

  • Until 12:00 PM

Children & Beds:

  • Child policies
  • Children of all ages are welcome.
  • Children 7 and above will be charged as adults at this property.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Cribs and extra beds aren’t available at this property.
  • Crib and extra bed policies

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Maestro
  • Mastercard
  • Visa
  • Union Pay credit card
  • Union Pay debit card
  • JCB
  • Diners Club
  • American Express
  • Cash

Guest reviews

Staff :

8.7

Comfort :

8.9

Location :

9.1

Free Wifi :

7.2

Facilities :

8.6

Cleanliness :

8.8

Value for money :

8.4