

Four Points by Sheraton Shenzhen Overview
First Impressions
Walking into the Four Points by Sheraton Shenzhen, you immediately sense this isn’t your typical business hotel — there’s something more refined here. The lobby has that understated luxury feel that five-star properties do well, without being overly flashy. What struck me right away was how the staff seemed genuinely pleased to see guests, not just going through the motions. I mean, when you’re dealing with the sometimes overwhelming pace of Shenzhen, that kind of warm reception actually matters more than you’d think.
Location & Neighborhood
The hotel sits on Gui Hua Road in Futian, which honestly puts you right in the sweet spot of the city. You’re close enough to the central business district that taxi rides don’t break the bank, but far enough away that you can actually get some peace at night. Couples seem to really appreciate this balance — and I can see why, since you get easy access to shopping and dining without the constant noise. The metro connections from this area are solid too, so getting around the city is pretty straightforward once you figure out the system.
The Rooms
The rooms deliver that luxury experience you’d expect from a five-star property, though they’re not trying to wow you with over-the-top design. Everything feels thoughtfully planned — the lighting actually works for both working and relaxing, the bed is genuinely comfortable, and there’s enough space that you don’t feel cramped with your luggage spread out. What I really appreciated was the attention to details like blackout curtains that actually block light and a bathroom setup that makes sense. You know what’s refreshing? The free parking, which in a city like Shenzhen can save you both money and headaches.
Breakfast Experience
The breakfast setup here is where the hotel really shows its strengths — they’ve got both continental and buffet options that cater to international travelers and local preferences. The buffet spread is extensive without being overwhelming, and honestly, the quality is consistently good. I’ve stayed at places where the breakfast feels like an afterthought, but here it’s clear they put effort into it. The dining area has a nice flow too, so even when it’s busy, you’re not fighting for space or waiting forever for fresh items to be restocked.
Why Guests Love It
There’s a reason this place has so many repeat guests — it delivers a reliable luxury experience without any unpleasant surprises. The Four Points by Sheraton Shenzhen manages to feel both professional and welcoming, which isn’t always easy to pull off in a business-heavy city. You get the amenities and service level you’d expect from a five-star hotel, but with a more approachable atmosphere. For couples especially, it offers that perfect balance of comfort and location that makes exploring Shenzhen feel manageable rather than overwhelming. It’s the kind of place where you can focus on why you came to the city instead of dealing with hotel hassles.
The concierge service in Shenzhen arranges private drone demos, chef’s-table dim sum tours, and yacht transfers across the Pearl River Delta.
Four Points by Sheraton Shenzhen Accommodations
| Accommodation | Details |
|---|---|
| Superior Room, Guest room, King or Twin/Single Bed(s) | 1 large double bed for 2 adults, 1 child |
| Superior Room, Guest room, 1 King | 1 extra-large double bed for 2 adults, 1 child |
| Superior Room, Guest room, 2 Double | 2 double beds for 2 adults, 1 child |
| Executive Room, Executive level, Guest room, 1 King | 1 extra-large double bed for 3 adults, 2 children |
| Superior Suite | 1 large double bed for 3 adults, 2 children |
| Selected Suite, 1 Bedroom Suite, 1 King | 1 extra-large double bed for 3 adults, 2 children |
| Selected Room, Guest room, 1 King | 1 extra-large double bed for 3 adults, 2 children |
| Selected Room, Guest room, 2 Double | 2 double beds for 3 adults, 2 children |


Reviews of Four Points by Sheraton Shenzhen
Debra from United Kingdom (8/10)
Excellent facilities, helpful and friendly staff.
German from Singapore (7/10)
Checkin and breakfast was good and respectable.
East lobby entrance was very well maintain and staffs..Wu from New Zealand (8/10)
Good buffet breakfast
Martinostrava from Czech Republic (8/10)
Nice hotel, but now not 5* just tourist hotel…
Nice swimming pool need cup
And also good breakfastQi from Singapore (8/10)
everything!
Minleong from Malaysia (8/10)
.
Shariq from United Kingdom (9/10)
Clean and nice big rooms
Bea from Hong Kong (9/10)
– Great location, just walking distance (600m) from the HK border crossing (Lok Ma Chau) – just walk out of the immigration building and turn left at the intersection. Opposite the immigration building, there are restaurants, shops, and the great spa (Tenz). There are several subway entrances around the immigration building.
– The pool stays open long hours (6am-11pm)Gil from Hong Kong (8/10)
The location and the room were nice, clean, and comfortable
King from Hong Kong (8/10)
Room size, good views, friendly staff and helpful.
Surroundings
What’s nearby:
- Mai Po: 8 km
- San Tin Park: 5 km
- Shenzhen Museum: 6 km
- Kwu Tung Playground: 6 km
- Shenzhen Diwang Mansion: 8 km
- Lotus Flower Mountain Park: 6 km
- Tsing Lung Tsuen Playground: 6 km
- Hong Kong Xintian Dafu House: 5 km
- Tung Fong Childrens Playground: 7 km
- Tung Chan Wai Childrens Playground: 5 km
Restaurants & cafes:
- Restaurant Kafa Café: 7 km
- Restaurant Original Taste Workshop: 7 km
- Restaurant Hung Fook Tong Holdings Lok Ma Chau Station: 1.1 km
Top attractions:
- Shenzhen Art Museum: 13 km
- He Xiangning Art Museum: 11 km
- Fairy Lake Botanical Gardens: 15 km
- Tomb of the Young Song Emperor: 18 km
- Shenzhen International Trade Centre: 8 km
- Shenzhen Garden and Flower Expo Park: 9 km
Ski lift:
- Window of the World Alps Ice and Snow World: 11 km
Public transport:
- Metro Futian Checkpoint: 850 m
- Metro Lok Ma Chau Station: 7 km
- Train Futian Railway Station: 4 km
Closest airports:
- Macau International Airport: 79 km
- Hong Kong International Airport: 49 km
- Shenzhen Bao’an International Airport: 32 km
Facilities
Spa:
- Kids’ pool
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- Massage
- Spa
- Fitness center
- Sauna
View:
- River view
- City view
- Mountain view
- View
Bedroom:
- Linens
- Wardrobe or closet
- Alarm clock
General:
- Shuttle service
- Designated smoking area
- Air conditioning
- Wake-up service
- Heating
- Car rental
- Elevator
- Family rooms
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Suit press
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Kitchen:
- Coffee machine
- Cleaning products
- Electric kettle
- Refrigerator
Parking:
- Parking garage
Bathroom:
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Bathrobe
- Hairdryer
Outdoors:
- Terrace
- Garden
Activities:
- Bicycle rental
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Kids’ meals
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Accessibility:
- Entire unit wheelchair accessible
Room Amenities:
- Socket near the bed
- Clothes rack
Languages Spoken:
- English
- Chinese
Cleaning Services:
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
Media & Technology:
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
Business Facilities:
- Fax/Photocopying
- Meeting/Banquet facilities
Front Desk Services:
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Outdoor swimming pool Free!:
- Opening times
- Open all year
- All ages welcome
- Pool is on rooftop
- Pool with view
- Pool/Beach towels
- Pool cover
- Beach chairs/Loungers
- Beach umbrellas
- Fenced pool


House Rules at Four Points by Sheraton Shenzhen
Pets:
- Pets are not allowed.
Check-in:
- From 3:00 PM
Check-out:
- Until 12:00 PM
Age restriction:
- The minimum age for check-in is 18
Children & Beds:
- Child policies
- Children of all ages are welcome.
- Children 13 and above will be charged as adults at this property.
- To see correct prices and occupancy info, add the number and ages of children in your group to your search.
- The number of cribs allowed depends on the option you choose. Check your selected option for more info.
- Crib and extra bed policies
- There are no extra beds available at this property.
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.
Accepted payment methods:
- Mastercard
- Visa
- Union Pay credit card
- JCB
- Diners Club
- American Express
- Cash
Guest reviews
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