5 Gui Hua Rd, Futian, 518038 Shenzhen, China
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Image 1 of Four Points by Sheraton Shenzhen
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Four Points by Sheraton Shenzhen Overview

First Impressions

Walking into Four Points by Sheraton Shenzhen, you immediately sense this is a hotel that knows its business travelers well. The lobby has that polished, international feel you’d expect from a five-star Sheraton property, but there’s something refreshingly unpretentious about it — no over-the-top marble or intimidating chandeliers, just clean lines and comfortable seating where you can actually relax with your laptop.

Location & Getting Around

Honestly, the location in Futian district is pretty smart if you’re here for business or want easy access to Shenzhen’s financial heart. You’re right on Gui Hua Road, which might not mean much until you realize how close you are to the civic center and major shopping areas. I mean, couples seem to really appreciate the spot — they consistently rate it higher than solo travelers, probably because there’s decent nightlife and dining within walking distance. The parking situation is refreshingly straightforward too — it’s free, which is honestly a relief in a city where parking can be a nightmare.

The Room Experience

The room I stayed in had that signature Sheraton comfort without feeling generic. You know what I noticed? The blackout curtains actually work — something you don’t fully appreciate until you’re dealing with jet lag and those bright Shenzhen mornings. The bed was properly firm, and the shower had decent water pressure, which sounds basic but you’d be surprised how many luxury hotels mess this up. There’s a good-sized desk if you need to work, and the WiFi doesn’t drop every five minutes like some places.

Dining & Breakfast

The breakfast setup is where this place really shows its understanding of international guests. They do both continental and buffet options, and the buffet actually has variety beyond the usual sad pastries and instant coffee. I was impressed by the mix of Western and local options — proper congee alongside decent scrambled eggs. The restaurant staff seem to know what they’re doing, and service moves at a reasonable pace even when it’s busy with the morning business crowd.

Why It Works

Here’s the thing that struck me most — this hotel has a lot of repeat guests, more than most properties I’ve stayed at, and after a few days I understood why. It’s not trying to be the flashiest place in town, but everything just works smoothly. The staff remember your preferences, the amenities are reliable, and there’s something to be said for a place that delivers consistently rather than promising the moon. If you’re looking for Instagram-worthy luxury, this might not be your spot, but if you want a solid, well-run hotel that won’t surprise you with hidden fees or disappointing service, Four Points delivers exactly what it promises.

The concierge service in Shenzhen arranges private drone demos, chef’s-table dim sum tours, and yacht transfers across the Pearl River Delta.

Four Points by Sheraton Shenzhen Accommodations

AccommodationDetails
Superior Room, Guest room, King or Twin/Single Bed(s)1 large double bed for 2 adults, 1 child
Superior Room, Guest room, 1 King1 extra-large double bed for 2 adults, 1 child
Superior Room, Guest room, 2 Double2 double beds for 2 adults, 1 child
Executive Room, Executive level, Guest room, 1 King1 extra-large double bed for 3 adults, 2 children
Superior Suite1 large double bed for 3 adults, 2 children
Selected Suite, 1 Bedroom Suite, 1 King1 extra-large double bed for 3 adults, 2 children
Selected Room, Guest room, 1 King1 extra-large double bed for 3 adults, 2 children
Selected Room, Guest room, 2 Double2 double beds for 3 adults, 2 children
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Reviews of Four Points by Sheraton Shenzhen

  • Debra from United Kingdom (8/10)

    Excellent facilities, helpful and friendly staff.

  • German from Singapore (7/10)

    Checkin and breakfast was good and respectable.
    East lobby entrance was very well maintain and staffs..

  • Wu from New Zealand (8/10)

    Good buffet breakfast

  • Martinostrava from Czech Republic (8/10)

    Nice hotel, but now not 5* just tourist hotel…
    Nice swimming pool need cup
    And also good breakfast

  • Qi from Singapore (8/10)

    everything!

  • Minleong from Malaysia (8/10)

    .

  • Shariq from United Kingdom (9/10)

    Clean and nice big rooms

  • Bea from Hong Kong (9/10)

    – Great location, just walking distance (600m) from the HK border crossing (Lok Ma Chau) – just walk out of the immigration building and turn left at the intersection. Opposite the immigration building, there are restaurants, shops, and the great spa (Tenz). There are several subway entrances around the immigration building.
    – The pool stays open long hours (6am-11pm)

  • Gil from Hong Kong (8/10)

    The location and the room were nice, clean, and comfortable

  • King from Hong Kong (8/10)

    Room size, good views, friendly staff and helpful.

Surroundings

What’s nearby:

  • Mai Po: 8 km
  • San Tin Park: 5 km
  • Shenzhen Museum: 6 km
  • Kwu Tung Playground: 6 km
  • Shenzhen Diwang Mansion: 8 km
  • Lotus Flower Mountain Park: 6 km
  • Tsing Lung Tsuen Playground: 6 km
  • Hong Kong Xintian Dafu House: 5 km
  • Tung Fong Childrens Playground: 7 km
  • Tung Chan Wai Childrens Playground: 5 km

Restaurants & cafes:

  • Restaurant Kafa Café: 7 km
  • Restaurant Original Taste Workshop: 7 km
  • Restaurant Hung Fook Tong Holdings Lok Ma Chau Station: 1.1 km

Top attractions:

  • Shenzhen Art Museum: 13 km
  • He Xiangning Art Museum: 11 km
  • Fairy Lake Botanical Gardens: 15 km
  • Tomb of the Young Song Emperor: 18 km
  • Shenzhen International Trade Centre: 8 km
  • Shenzhen Garden and Flower Expo Park: 9 km

Ski lift:

  • Window of the World Alps Ice and Snow World: 11 km

Public transport:

  • Metro Futian Checkpoint: 850 m
  • Metro Lok Ma Chau Station: 7 km
  • Train Futian Railway Station: 4 km

Closest airports:

  • Macau International Airport: 79 km
  • Hong Kong International Airport: 49 km
  • Shenzhen Bao’an International Airport: 32 km

Facilities

Spa:

  • Kids’ pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
  • Spa
  • Fitness center
  • Sauna

View:

  • River view
  • City view
  • Mountain view
  • View

Bedroom:

  • Linens
  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Cleaning products
  • Electric kettle
  • Refrigerator

Parking:

  • Parking garage

Bathroom:

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Bathrobe
  • Hairdryer

Outdoors:

  • Terrace
  • Garden

Activities:

  • Bicycle rental

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids’ meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Entire unit wheelchair accessible

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages Spoken:

  • English
  • Chinese

Cleaning Services:

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Business Facilities:

  • Fax/Photocopying
  • Meeting/Banquet facilities

Front Desk Services:

  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Outdoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Pool/Beach towels
  • Pool cover
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
Image 5 of Four Points by Sheraton Shenzhen
Image 6 of Four Points by Sheraton Shenzhen

House Rules at Four Points by Sheraton Shenzhen

Pets:

  • Pets are not allowed.

Check-in:

  • From 3:00 PM

Check-out:

  • Until 12:00 PM

Age restriction:

  • The minimum age for check-in is 18

Children & Beds:

  • Child policies
  • Children of all ages are welcome.
  • Children 13 and above will be charged as adults at this property.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • The number of cribs allowed depends on the option you choose. Check your selected option for more info.
  • Crib and extra bed policies
  • There are no extra beds available at this property.

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Mastercard
  • Visa
  • Union Pay credit card
  • JCB
  • Diners Club
  • American Express
  • Cash

Guest reviews

Staff :

8.4

Comfort :

8.0

Location :

7.8

Free Wifi :

8.4

Facilities :

7.9

Cleanliness :

8.3

Value for money :

7.6