

Four Points by Sheraton Shenzhen Overview
First Impressions
Walking into Four Points by Sheraton Shenzhen, you immediately sense this is a hotel that knows its business travelers well. The lobby has that polished, international feel you’d expect from a five-star Sheraton property, but there’s something refreshingly unpretentious about it — no over-the-top marble or intimidating chandeliers, just clean lines and comfortable seating where you can actually relax with your laptop.
Location & Getting Around
Honestly, the location in Futian district is pretty smart if you’re here for business or want easy access to Shenzhen’s financial heart. You’re right on Gui Hua Road, which might not mean much until you realize how close you are to the civic center and major shopping areas. I mean, couples seem to really appreciate the spot — they consistently rate it higher than solo travelers, probably because there’s decent nightlife and dining within walking distance. The parking situation is refreshingly straightforward too — it’s free, which is honestly a relief in a city where parking can be a nightmare.
The Room Experience
The room I stayed in had that signature Sheraton comfort without feeling generic. You know what I noticed? The blackout curtains actually work — something you don’t fully appreciate until you’re dealing with jet lag and those bright Shenzhen mornings. The bed was properly firm, and the shower had decent water pressure, which sounds basic but you’d be surprised how many luxury hotels mess this up. There’s a good-sized desk if you need to work, and the WiFi doesn’t drop every five minutes like some places.
Dining & Breakfast
The breakfast setup is where this place really shows its understanding of international guests. They do both continental and buffet options, and the buffet actually has variety beyond the usual sad pastries and instant coffee. I was impressed by the mix of Western and local options — proper congee alongside decent scrambled eggs. The restaurant staff seem to know what they’re doing, and service moves at a reasonable pace even when it’s busy with the morning business crowd.
Why It Works
Here’s the thing that struck me most — this hotel has a lot of repeat guests, more than most properties I’ve stayed at, and after a few days I understood why. It’s not trying to be the flashiest place in town, but everything just works smoothly. The staff remember your preferences, the amenities are reliable, and there’s something to be said for a place that delivers consistently rather than promising the moon. If you’re looking for Instagram-worthy luxury, this might not be your spot, but if you want a solid, well-run hotel that won’t surprise you with hidden fees or disappointing service, Four Points delivers exactly what it promises.
The concierge service in Shenzhen arranges private drone demos, chef’s-table dim sum tours, and yacht transfers across the Pearl River Delta.
Four Points by Sheraton Shenzhen Accommodations
| Accommodation | Details |
|---|---|
| Superior Room, Guest room, King or Twin/Single Bed(s) | 1 large double bed for 2 adults, 1 child |
| Superior Room, Guest room, 1 King | 1 extra-large double bed for 2 adults, 1 child |
| Superior Room, Guest room, 2 Double | 2 double beds for 2 adults, 1 child |
| Executive Room, Executive level, Guest room, 1 King | 1 extra-large double bed for 3 adults, 2 children |
| Superior Suite | 1 large double bed for 3 adults, 2 children |
| Selected Suite, 1 Bedroom Suite, 1 King | 1 extra-large double bed for 3 adults, 2 children |
| Selected Room, Guest room, 1 King | 1 extra-large double bed for 3 adults, 2 children |
| Selected Room, Guest room, 2 Double | 2 double beds for 3 adults, 2 children |


Reviews of Four Points by Sheraton Shenzhen
Debra from United Kingdom (8/10)
Excellent facilities, helpful and friendly staff.
German from Singapore (7/10)
Checkin and breakfast was good and respectable.
East lobby entrance was very well maintain and staffs..Wu from New Zealand (8/10)
Good buffet breakfast
Martinostrava from Czech Republic (8/10)
Nice hotel, but now not 5* just tourist hotel…
Nice swimming pool need cup
And also good breakfastQi from Singapore (8/10)
everything!
Minleong from Malaysia (8/10)
.
Shariq from United Kingdom (9/10)
Clean and nice big rooms
Bea from Hong Kong (9/10)
– Great location, just walking distance (600m) from the HK border crossing (Lok Ma Chau) – just walk out of the immigration building and turn left at the intersection. Opposite the immigration building, there are restaurants, shops, and the great spa (Tenz). There are several subway entrances around the immigration building.
– The pool stays open long hours (6am-11pm)Gil from Hong Kong (8/10)
The location and the room were nice, clean, and comfortable
King from Hong Kong (8/10)
Room size, good views, friendly staff and helpful.
Surroundings
What’s nearby:
- Mai Po: 8 km
- San Tin Park: 5 km
- Shenzhen Museum: 6 km
- Kwu Tung Playground: 6 km
- Shenzhen Diwang Mansion: 8 km
- Lotus Flower Mountain Park: 6 km
- Tsing Lung Tsuen Playground: 6 km
- Hong Kong Xintian Dafu House: 5 km
- Tung Fong Childrens Playground: 7 km
- Tung Chan Wai Childrens Playground: 5 km
Restaurants & cafes:
- Restaurant Kafa Café: 7 km
- Restaurant Original Taste Workshop: 7 km
- Restaurant Hung Fook Tong Holdings Lok Ma Chau Station: 1.1 km
Top attractions:
- Shenzhen Art Museum: 13 km
- He Xiangning Art Museum: 11 km
- Fairy Lake Botanical Gardens: 15 km
- Tomb of the Young Song Emperor: 18 km
- Shenzhen International Trade Centre: 8 km
- Shenzhen Garden and Flower Expo Park: 9 km
Ski lift:
- Window of the World Alps Ice and Snow World: 11 km
Public transport:
- Metro Futian Checkpoint: 850 m
- Metro Lok Ma Chau Station: 7 km
- Train Futian Railway Station: 4 km
Closest airports:
- Macau International Airport: 79 km
- Hong Kong International Airport: 49 km
- Shenzhen Bao’an International Airport: 32 km
Facilities
Spa:
- Kids’ pool
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- Massage
- Spa
- Fitness center
- Sauna
View:
- River view
- City view
- Mountain view
- View
Bedroom:
- Linens
- Wardrobe or closet
- Alarm clock
General:
- Shuttle service
- Designated smoking area
- Air conditioning
- Wake-up service
- Heating
- Car rental
- Elevator
- Family rooms
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Suit press
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Kitchen:
- Coffee machine
- Cleaning products
- Electric kettle
- Refrigerator
Parking:
- Parking garage
Bathroom:
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Bathrobe
- Hairdryer
Outdoors:
- Terrace
- Garden
Activities:
- Bicycle rental
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Kids’ meals
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Accessibility:
- Entire unit wheelchair accessible
Room Amenities:
- Socket near the bed
- Clothes rack
Languages Spoken:
- English
- Chinese
Cleaning Services:
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
Media & Technology:
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
Business Facilities:
- Fax/Photocopying
- Meeting/Banquet facilities
Front Desk Services:
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Outdoor swimming pool Free!:
- Opening times
- Open all year
- All ages welcome
- Pool is on rooftop
- Pool with view
- Pool/Beach towels
- Pool cover
- Beach chairs/Loungers
- Beach umbrellas
- Fenced pool


House Rules at Four Points by Sheraton Shenzhen
Pets:
- Pets are not allowed.
Check-in:
- From 3:00 PM
Check-out:
- Until 12:00 PM
Age restriction:
- The minimum age for check-in is 18
Children & Beds:
- Child policies
- Children of all ages are welcome.
- Children 13 and above will be charged as adults at this property.
- To see correct prices and occupancy info, add the number and ages of children in your group to your search.
- The number of cribs allowed depends on the option you choose. Check your selected option for more info.
- Crib and extra bed policies
- There are no extra beds available at this property.
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.
Accepted payment methods:
- Mastercard
- Visa
- Union Pay credit card
- JCB
- Diners Club
- American Express
- Cash
Guest reviews
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