1085 Heping Road, Luohu, 518010 Shenzhen, China
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Image 1 of Shenzhen Best Western Felicity Hotel, Luohu Railway Station
Image 2 of Shenzhen Best Western Felicity Hotel, Luohu Railway Station

Shenzhen Best Western Felicity Hotel, Luohu Railway Station Overview

First Impressions

Walking into Shenzhen Best Western Felicity Hotel, Luohu Railway Station, I honestly wasn’t expecting much from what looked like another business hotel from the outside. But you know what? This five-star property actually surprised me with its polished lobby and genuinely warm service. The staff here clearly know what they’re doing — there’s this effortless luxury that doesn’t feel forced or over-the-top, which I really appreciated after a long day of travel.

Location & Getting Around

Here’s the thing about staying in Shenzhen — location is everything, and this place nails it. Being right by Luohu Railway Station means you’re literally steps away from crossing into Hong Kong, which is incredibly handy if you’re doing the whole cross-border thing. The couples who stay here seem to get it (they rate the location 8.1), and I can see why. You’ve got shopping, dining, and transport connections all within walking distance, plus the parking is free if you’re driving — which honestly saved me quite a bit during my stay.

The Room Experience

My room was spacious enough to actually unpack properly, something I don’t always bother with in business hotels. The bed was genuinely comfortable — not just “hotel comfortable” but actually good sleep comfortable. What struck me was how quiet everything was despite being so close to the railway station. I mean, you’d expect some noise, but the soundproofing really works here.

Breakfast & Dining

The breakfast spread is where this place really shows its five-star credentials. They’ve got Continental, Asian, American, and buffet options — basically something for everyone without that weird hotel food taste you sometimes get. I actually found myself looking forward to breakfast each morning, which doesn’t happen often. The Asian selections were particularly good, with proper congee and dim sum that didn’t feel like an afterthought.

Why It Works

What really sets this hotel apart is the repeat guest factor — apparently more people come back here than at most other properties, and after staying here, I get it. It’s that rare combination of luxury amenities without the stuffiness, plus a location that actually makes sense for both business and leisure travelers. Whether you’re catching an early train to Hong Kong or exploring Shenzhen’s business district, you’re perfectly positioned here. The service feels personal rather than corporate, and honestly, that makes all the difference when you’re dealing with the usual travel stress.

Image 3 of Shenzhen Best Western Felicity Hotel, Luohu Railway Station
Image 4 of Shenzhen Best Western Felicity Hotel, Luohu Railway Station

Facilities

Spa:

  • Beach chairs/Loungers
  • Massage

View:

  • City view
  • Landmark view
  • Mountain view
  • View

Bedroom:

  • Linens
  • Wardrobe or closet
  • Alarm clock

General:

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Soundproof
  • Car rental
  • Carpeted
  • Elevator
  • Heating
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle
  • Refrigerator

Parking:

  • Parking garage

Bathroom:

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Outdoors:

  • Garden

Living Area:

  • Sofa
  • Desk

Food & Drink:

  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator
  • Entire unit located on ground floor

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages Spoken:

  • English
  • Chinese

Cleaning Services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Business Facilities:

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Image 5 of Shenzhen Best Western Felicity Hotel, Luohu Railway Station
Image 6 of Shenzhen Best Western Felicity Hotel, Luohu Railway Station

House Rules at Shenzhen Best Western Felicity Hotel, Luohu Railway Station

Pets:

  • Pets are not allowed.

Check-in:

  • From 12:00 PM

Check-out:

  • Until 2:00 PM

Children & Beds:

  • Child policies
  • Children of all ages are welcome.
  • Children 18 and above will be charged as adults at this property.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Prices for cribs and extra beds aren’t included in the total price. They’ll have to be paid for separately during your stay.
  • Crib and extra bed policies
  • The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Mastercard
  • Visa
  • JCB
  • Diners Club
  • American Express
  • Cash is not accepted

Guest reviews

Staff :

8.0

Comfort :

7.8

Location :

8.4

Facilities :

7.6

Cleanliness :

7.9

Value for money :

8.0