1085 Heping Road, Luohu, 518010 Shenzhen, China
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Image 1 of Shenzhen Best Western Felicity Hotel, Luohu Railway Station
Image 2 of Shenzhen Best Western Felicity Hotel, Luohu Railway Station

Shenzhen Best Western Felicity Hotel, Luohu Railway Station Overview

First Impressions

Walking into the Shenzhen Best Western Felicity Hotel, Luohu Railway Station, you immediately sense this isn’t your typical business hotel. The lobby has that polished five-star feel without being intimidating — marble floors catch the light just right, and there’s actually space to breathe. What struck me most was how the staff seemed genuinely pleased to see guests arrive, not just going through the motions. The location on Heping Road puts you right in the heart of Luohu, and honestly, you can feel the energy of this district the moment you step outside.

Location & Getting Around

Here’s what makes this place special — you’re literally steps from Luohu Railway Station, which means easy access to Hong Kong and the rest of Guangdong Province. I mean, couples consistently rate the location 8.0 out of 10, and after staying here, I get why. The shopping at Luohu Commercial City is a five-minute walk, perfect for those last-minute souvenir runs or electronics shopping. What’s really convenient is the free private parking — in a city like Shenzhen, that’s actually a big deal. You know what surprised me? How quiet the rooms stay despite being so close to the station.

The Luxury Experience

The rooms deliver on that five-star promise without feeling stuffy. Everything feels thoughtfully designed — from the way the curtains block out the city lights to the bathroom amenities that actually smell good. The beds are properly firm (not that squishy hotel nonsense), and the air conditioning works efficiently, which matters in Shenzhen’s humidity. I particularly appreciated the work desk setup — it’s clear they understand their guests might need to get things done. The luxury here feels practical rather than showy, if that makes sense.

Breakfast & Dining

The breakfast buffet is where this hotel really shows its international appeal. You’ve got your continental options, proper Asian dishes (the congee is actually good), and American classics for homesick travelers. What I loved was how they rotate certain items — so if you’re staying multiple nights, you’re not eating identical meals. The coffee is decent, though honestly, you’ll find better local options just outside the hotel. The dining area gets busy around 8 AM, so either go early or embrace the social atmosphere.

Why Guests Keep Coming Back

There’s something to be said for a hotel that has more repeat guests than most other properties in the area. After staying here, I think it’s the combination of reliability and location that keeps people returning. You’re not just getting luxury amenities — you’re getting them in one of Shenzhen’s best-rated neighborhoods. The staff remembers preferences, the location never gets old, and there’s comfort in knowing exactly what you’re getting. For business travelers crossing between Hong Kong and mainland China, or tourists wanting to explore both sides of the border, this hotel just works without any drama.

The luxury concierge service in Shenzhen secures innovation campus access, bespoke shopping in MixC, and helicopter hops to Wutong Mountain tea ceremonies.

Image 3 of Shenzhen Best Western Felicity Hotel, Luohu Railway Station
Image 4 of Shenzhen Best Western Felicity Hotel, Luohu Railway Station

Facilities

Spa:

  • Beach chairs/Loungers
  • Massage

View:

  • City view
  • Landmark view
  • Mountain view
  • View

Bedroom:

  • Linens
  • Wardrobe or closet
  • Alarm clock

General:

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Soundproof
  • Car rental
  • Carpeted
  • Elevator
  • Heating
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle
  • Refrigerator

Parking:

  • Parking garage

Bathroom:

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Outdoors:

  • Garden

Living Area:

  • Sofa
  • Desk

Food & Drink:

  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator
  • Entire unit located on ground floor

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages Spoken:

  • English
  • Chinese

Cleaning Services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Business Facilities:

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Image 5 of Shenzhen Best Western Felicity Hotel, Luohu Railway Station
Image 6 of Shenzhen Best Western Felicity Hotel, Luohu Railway Station

House Rules at Shenzhen Best Western Felicity Hotel, Luohu Railway Station

Pets:

  • Pets are not allowed.

Check-in:

  • From 12:00 PM

Check-out:

  • Until 2:00 PM

Children & Beds:

  • Child policies
  • Children of all ages are welcome.
  • Children 18 and above will be charged as adults at this property.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Prices for cribs and extra beds aren’t included in the total price. They’ll have to be paid for separately during your stay.
  • Crib and extra bed policies
  • The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Mastercard
  • Visa
  • JCB
  • Diners Club
  • American Express
  • Cash is not accepted

Guest reviews

Staff :

8.0

Comfort :

7.8

Location :

8.4

Facilities :

7.6

Cleanliness :

7.9

Value for money :

8.0