Ascott Raffles City Shenzhen

Ascott Raffles City Shenzhen Overview

First Impressions

Walking into Ascott Raffles City Shenzhen, you immediately sense this isn’t your typical business hotel — there’s something distinctly refined about the whole operation. The lobby has this understated elegance that screams quality without being flashy, and honestly, the staff seem genuinely pleased to see you rather than just going through the motions. I mean, when you’re dealing with a five-star property in Shenzhen‘s competitive hospitality scene, you expect a certain level of service, but this place actually delivers on those expectations.

Location & Neighborhood

The Nanshan District location is honestly brilliant — you’re right in the heart of one of Shenzhen’s most dynamic areas without feeling overwhelmed by the chaos. What really struck me is how couples seem to gravitate toward this spot (and I can see why, given how they’ve rated the location so highly). You’ve got the tech corridor practically at your doorstep, but also easy access to some genuinely good dining and shopping. The parking situation is refreshingly stress-free too, which anyone who’s driven in Shenzhen will tell you is no small feat.

The Accommodation Experience

The serviced apartment setup here is where things get interesting — you’re not just getting a hotel room, you’re getting a proper living space with a fully equipped kitchen. I actually found myself cooking breakfast a couple of mornings instead of heading downstairs, which says something about how well-appointed these units are. The space feels genuinely livable rather than just functional, and there’s enough storage that you can actually unpack and settle in properly, even for shorter stays.

Dining & Daily Rhythms

The breakfast spread is solid — they do both continental and buffet options, so whether you want something light or you’re the type who needs a proper meal to start the day, you’re covered. What I appreciated most was the consistency; some hotels have great breakfast on weekends but phone it in during the week, but this place maintains the same standard throughout. The restaurant has this relaxed vibe that works whether you’re grabbing a quick bite or settling in for a longer meal with colleagues.

Why Guests Love It

There’s definitely something to be said for a place that keeps bringing people back — and the repeat guest rate here is genuinely impressive. I think it comes down to the fact that they’ve figured out how to blend luxury with practicality in a way that doesn’t feel forced. You get the premium experience you’d expect from a five-star property, but it’s delivered with this sort of effortless professionalism that makes everything feel natural. Whether you’re in town for business or exploring Shenzhen with someone special, this place just works without making a big show of itself.

The luxury concierge service in Shenzhen secures innovation campus access, bespoke shopping in MixC, and helicopter hops to Wutong Mountain tea ceremonies.

Ascott Raffles City Shenzhen Accommodations

Reviews of Ascott Raffles City Shenzhen

• Goh from Malaysia (9/10)

  everything about this property!!
  especially the location! the property link to many malls and metro station!

• Mel from Singapore (9/10)

  Clean apartment and convenient location (very close to subway station, plenty of F&B options in the neighbourhood and key places like fashion wholesale market)

• Nixon from Austria (9/10)

  Convenient and centrally located

• Sabine from United Kingdom (9/10)

  Lovely location, great space in the apartment. Really nice

• Lillian from United States (9/10)

  It was very clean , comfortable and well maintained, and aesthetically beautiful plus functional. Plenty of storage, well equipped kitchen and amenities. Connected to mall entrance was another highlight. The staff are very friendly, professional and helpful.

• May from Singapore (9/10)

  Breakfast was good with lots of varieties. Location was perfect with Raffles city shopping below our Hotel and MTR was right at the front of the hotel.

• René from France (8/10)

  Great location , new & well maintained hotel. Helpful staff , next to a mini mall with plenty of restaurants. Gym is ok. Great pool

• Zahir from New Zealand (8/10)

  The front desk was very helpful to let us check in early. The breakfast was good.

• Belinda from Macao (8/10)

  Even thou our room was not ready, the front desk were able to helped us checked in.

• Shing from Hong Kong (9/10)

  Good

Surroundings

Facilities