No. 3109 Qianhai Road, Nanshan District, Nanshan, 518054 Shenzhen, China
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DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences Overview

First Impressions

Walking into the DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences, you’re immediately struck by how this five-star property manages to feel both grand and welcoming. The lobby has that polished luxury feel you’d expect, but honestly, what caught my attention was how efficiently everything runs here — check-in was smooth, and the staff genuinely seemed to know what they were doing. You know what I mean when a hotel just feels like it has its act together? That’s this place. The signature warm chocolate chip cookie at arrival is a nice touch, though I’ll admit I was more focused on getting settled after the long flight into Shenzhen.

Location & Neighborhood

The location in Nanshan District is actually pretty brilliant if you’re doing business in the tech corridor or want easy access to both the city center and Hong Kong. Qianhai Road puts you right in the heart of Shenzhen’s financial district, and I found myself walking to several meetings without needing a taxi. The area has that modern Chinese city energy — lots of gleaming towers and decent restaurants within a few blocks. Couples seem to particularly love it here (the hotel mentioned an 8.2 rating from pairs), and I can see why — there’s something romantic about those harbor views, especially at sunset.

The Rooms

The accommodations lean toward the residential side, which makes sense given the “& Residences” part of the name. My room felt more like a well-appointed apartment than a typical hotel room, with a proper workspace and enough storage that I could actually unpack for my week-long stay. The luxury touches are there — quality linens, marble bathroom, that sort of thing — but it’s the practical elements that impressed me more. Good blackout curtains (essential in a city that never sleeps), reliable WiFi, and honestly, one of the better shower experiences I’ve had in a business hotel.

Dining & Amenities

Breakfast here is where this hotel really shows its international credentials. The buffet spreads across Continental, Asian, American, and vegetarian options — I mean, you could eat something completely different every morning for a week. The congee was particularly good, and they actually know how to make proper coffee, which isn’t always a given. There’s parking available, which might not sound exciting but trust me, if you’re driving in Shenzhen, you’ll appreciate having a guaranteed spot. The fitness center and pool area maintain that luxury standard throughout, though I spent most of my downtime just enjoying the city views from the upper floors.

Why Guests Love It

What sets this DoubleTree apart is how it balances luxury with genuine functionality — it’s clearly designed for people who need to get things done, whether that’s business or exploring the city. The 8.6 rating makes sense when you experience how smoothly everything operates, from housekeeping to concierge services. It’s not trying to be the flashiest hotel in Shenzhen, but it delivers on the fundamentals while maintaining that five-star polish. For the Nanshan area, especially if you’re splitting time between Shenzhen and Hong Kong, it’s honestly hard to beat the combination of location, service, and those residential-style rooms that make longer stays actually comfortable.

DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences Accommodations

AccommodationDetails
KING STUDIO – PARK VIEW1 extra-large double bed for 3 adults, 2 children
One-Bedroom Deluxe Apartment2 × 1 extra-large double bed for 4 adults, 3 children
KING GUEST ROOM- CITY VIEW1 extra-large double bed for 3 adults, 2 children
One-Bedroom Apartment with King Bed1 extra-large double bed for 4 adults
Two-Bedroom Apartment with King Bed2 × 1 extra-large double bed for 6 adults, 4 children
DELUXE STUDIO- PARK VIEW2 × 1 large double bed for 4 adults, 3 children
TWIN GUEST ROOM- CITY VIEW2 single beds for 3 adults, 2 children
TWIN STUDIO CITY VIEW2 single beds for 3 adults, 2 children
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Reviews of DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences

  • M from Malaysia (9/10)

    The facilities are very good and customer service from hotel staff is beyond expectations

  • Jabulile from China (9/10)

    I loved the location and just the stillness in the hotel. The hotel staff were quite friendly and did their best. Facilities work well.

  • Jay from United Kingdom (9/10)

    Great location

  • Jeannie from Hong Kong (9/10)

    Cleanliness of the room and Friendliness of all staffs I have interacted with.

  • Alan from United Kingdom (9/10)

    clean modern room
    great walk-in shower
    good breakfast buffet

  • Lok from Hong Kong (8/10)

    Suite was spacious and clean

  • Alisa from Singapore (9/10)

    There was a pretty big variety of food for breakfast. Fruits were fresh and sweet! And there was plenty to choose from; if you preferred a more Chinese breakfast there were those options too. The staff were friendly and helpful. And as any of you who have stayed in a DoubleTree hotel before may know, the cookies given at the reception when you check-in were absolutely delightful as always. I've been dreaming about the cookies and I think I'm going to have to find a recipe for it….

  • Katherine from Italy (9/10)

    Had a room with a washing machine was a nice feature. Some staff spoke basic English (ma h hotels in China don’t)

  • Christy from United Kingdom (9/10)

    Love it! Very helpful staff and there is an in room washing machine, provides us with extra convenience

  • Maria from Greece (9/10)

    Staff was very helpful and serving . The park next door is so cute

Surroundings

What’s nearby:

  • Chiwan Left Fort: 11 km
  • Evergreen Resort: 6 km
  • Shenzhen Bao’an Park: 5 km
  • He Xiangning Art Museum: 7 km
  • Sheung Pak Nai Playground: 18 km
  • Lotus Flower Mountain Park: 17 km
  • Tomb of the Young Song Emperor: 2.7 km
  • Rescue Centre for Abandoned Animals: 17 km
  • Shenzhen Garden and Flower Expo Park: 9 km
  • Shenzhen Danan Mountain Reform and Open Memorial Park: 8 km

Restaurants & cafes:

  • Cafe/barHEYTEA: 1.8 km
  • Cafe/bar Starbucks: 1.9 km

Ski lift:

  • Window of the World Alps Ice and Snow World: 6 km

Public transport:

  • Metro Daxin: 2.6 km
  • Metro Taoyuan: 1.8 km
  • Train西丽火车站: 4.6 km

Closest airports:

  • Macau International Airport: 64 km
  • Hong Kong International Airport: 38 km
  • Shenzhen Bao’an International Airport: 16 km

Facilities

Spa:

  • Fitness
  • Hot tub/Jacuzzi
  • Fitness center

Bedroom:

  • Alarm clock

General:

  • Adults only
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Non-smoking rooms
  • Room service

Parking:

  • Parking garage
  • Electric vehicle charging station

Bathroom:

  • Bathtub or shower
  • Toilet
  • Free toiletries
  • Hairdryer

Living Area:

  • Desk

Food & Drink:

  • Fruit
  • Wine/Champagne
  • Kids’ meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages Spoken:

  • English
  • Chinese

Cleaning Services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Video
  • Radio
  • Telephone
  • TV

Business Facilities:

  • Fax/Photocopying
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Indoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Infinity pool
  • Heated pool
  • Pool/Beach towels
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House Rules at DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences

Pets:

  • Pets are not allowed.

Check-in:

  • From 3:00 PM
  • Guests are required to show a photo ID and credit card at check-in

Check-out:

  • Until 12:00 PM

Age restriction:

  • The minimum age for check-in is 18

Children & Beds:

  • Child policies
  • Children of all ages are welcome.
  • Children 18 and above will be charged as adults at this property.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Cribs and extra beds aren’t available at this property.
  • Crib and extra bed policies

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Mastercard
  • Visa
  • JCB
  • Diners Club
  • American Express
  • Cash

Guest reviews

Staff :

8.8

Comfort :

9.0

Location :

8.1

Facilities :

8.8

Cleanliness :

9.1

Value for money :

8.5