

InterContinental Shenzhen, an IHG Hotel Overview
First Impressions
Walking into the InterContinental Shenzhen, an IHG Hotel feels like stepping into a different world — and honestly, that’s exactly what you want after navigating the bustling energy of Shenzhen. This five-star property sits right in the heart of Overseas Chinese Town, which I’ll tell you is one of the smartest locations you could ask for. The lobby has this understated elegance that doesn’t try too hard, you know? It’s polished without being intimidating, and the staff actually seems genuinely happy to see you arrive.
Location & Neighborhood
The thing about staying in OCT is that you’re basically in Shenzhen’s cultural playground — theme parks, shopping, and some seriously good dining are all within walking distance. What I really appreciate is how the hotel sits on Shennan Road, which means you’ve got easy access to the rest of the city without feeling like you’re stuck in a tourist bubble. The parking situation is refreshingly stress-free too, with free private spots available (trust me, this matters more than you’d think in a city like this). Couples seem to absolutely love this area, and I can see why — there’s something romantic about having Window of the World and Happy Valley so close by.
The Room Experience
I mean, let’s talk about those beds for a second — guests consistently rave about how comfortable they are, and they’re not exaggerating. The room itself strikes that perfect balance between modern luxury and actual livability. You’ve got floor-to-ceiling windows that showcase the city (or mountains, depending on which side you’re on), and the bathroom feels like a proper retreat. The attention to detail is what gets me — little touches that show someone actually thought about what travelers need, not just what looks good in photos.
Dining & Amenities
The breakfast buffet here is honestly one of those experiences that sets the tone for your entire day. It’s comprehensive without being overwhelming, with both international options and local specialties that actually taste authentic. The restaurant spaces throughout the hotel have this relaxed sophistication — you can grab a casual bite or settle in for a proper meal, and both feel equally right. What I particularly like is how the common areas never feel crowded, even when the hotel is busy.
Why Guests Love It
There’s something about this InterContinental that just works, you know? Maybe it’s how the location puts you right in the middle of everything without the chaos, or how the service feels personal rather than scripted. The 8.8 rating from recent guests tells the real story — people leave here feeling like they got exactly what they hoped for, plus a few pleasant surprises. Whether you’re here for business or exploring the city with someone special, this place delivers that rare combination of luxury and genuine comfort that makes you want to extend your stay just one more night.
The luxury concierge service in Shenzhen secures innovation campus access, bespoke shopping in MixC, and helicopter hops to Wutong Mountain tea ceremonies.
InterContinental Shenzhen, an IHG Hotel Accommodations
| Accommodation | Details |
|---|---|
| Classic Room | 1 extra-large double bed, or, 2 single beds and 2 large double beds for 3 adults, 2 children |
| Premium Room | 2 single beds, or and 1 large double bed for 3 adults, 2 children |
| 2 Single Beds Club Deluxe Pool View | 2 single beds for 3 adults, 2 children |
| 1 King Club Premier Suite | for 3 adults, 2 children |
| Classic King Room with Garden View | 1 extra-large double bed for 3 adults, 2 children |
| Classic Twin Room with Garden View | 2 single beds for 3 adults, 2 children |
| One-Bedroom Suite with Club Lounge Access | for 3 adults, 2 children |
| King Suite | for 3 adults, 2 children |
| Family King Room | 1 extra-large double bed for 3 adults, 2 children |
| Family Twin Room | 2 single beds for 3 adults, 2 children |
| Classic King Room – Lounge Access | 1 extra-large double bed for 3 adults, 2 children |
| Classic Twin Room | 2 single beds for 3 adults, 2 children |
| Classic King Room | 1 extra-large double bed for 3 adults, 2 children |
| Classic King Room with Garden View – Lounge Access | 1 extra-large double bed for 3 adults, 2 children |
| Family King Suite with Bunk Bed | for 3 adults, 4 children |
| Classic Room – Including Buffet Breakfasts and Utopia Access | for 3 adults, 2 children |
| Classic Room – Including Dinner Package or Buffet Dinner,Buffet Breakfasts and Utopia Access | for 3 adults, 2 children |
| Family King Room Including Buffet Breakfast, Utopia Access, Full Day Snacks and Drinks and RMB1500 nett Dining Credit | for 3 adults, 2 children |
| Family Twin Room Including Buffet Breakfast, Utopia Access, Full Day Snacks and Drinks and RMB1500 nett Dining Credit | for 3 adults, 2 children |


Reviews of InterContinental Shenzhen, an IHG Hotel
Tilen from Slovenia (9/10)
everything, room was superiod, staff super helpful
Ka (8/10)
Location and ambiance
Kelly from Hong Kong (9/10)
Great location
Ding from Hong Kong (9/10)
The service is outstanding. The staff goes above and beyond to make your stay memorable. Special thanks to Ms Yuki Wu, who accommodated our family request and went beyond our expectations. We will definitely come back.
Yanan from Australia (8/10)
Staff service is good
Tobias from Germany (9/10)
Amazing atmosphere, luxury and very nice room.
Panagiotis from Hong Kong (9/10)
I'd stayed at the hotel before. Returning to it was a conscious decision, as I'd been very satisfied. The swimming pool is excellent; so are the rooms (especially the bathroom/toilet areas). TV channels available. Concierge service very friendly and efficient.
Susan from Hong Kong (9/10)
Nice big hotel with good facilities and helpful staff. Breakfast was great. Lots of options and good quality with make your own fruit juice station, Nespresso coffee station, many types of food. Swimming pool was also fantastic with a small beach area, kids slides, huge pool with a pirate ship! It has a good gym. Rooms have a balcony, but some with little view, so if you want a decent view request it. 2 minutes walk from the subway station.
Maria from Hong Kong (8/10)
Facilities for kids are fantastic. Room size and amenities very nice! Staff was friendly however their English is very poor.
John from Hong Kong (9/10)
Sorry it had taken me a month to write this review. I want to especially thank the manager at the executive lounge (Even Lin 林伊雯). She was so helpful throughout the stay and helped me to contact the Didi company to find my iPhone which I had left on the Didi on the way to the hotel. She also helped us with other things as well during the trip which made our stay very smooth.
We booked the InterContinental Club Room so we had club lounge access on the 7th Floor. We got upgrade to an even better room with a view to the theme park next door. The staff at the hotel are very professional.
The hotel is very well ran with a family focus. We loved the pool /beach / water park in the middle of the hotel. There are elevators connecting the guests from the room floor straight to the pool area.
The breakfast was amazing by the way. Lots of options of western and Chinese food.
There is a underground train station a few steps in front of the hotel entrance. So it is well connected.
We really enjoyed our vacation and thank you once again Club Intercontinental Manager (Even Lin 林伊雯).
Surroundings
What’s nearby:
- Shenzhen Museum: 17 km
- Chiwan Left Fort: 15 km
- Evergreen Resort: 10 km
- Shenzhen Bao’an Park: 12 km
- He Xiangning Art Museum: 4.7 km
- Shenzhen Diwang Mansion: 17 km
- Lotus Flower Mountain Park: 11 km
- Tomb of the Young Song Emperor: 5 km
- Shenzhen Garden and Flower Expo Park: 4.5 km
- Shenzhen Danan Mountain Reform and Open Memorial Park: 11 km
Restaurants & cafes:
- Cafe/bar Cafiew: 2.8 km
- Cafe/bar Столовая: 3.4 km
Top attractions:
- Hong Kong Xintian Dafu House: 17 km
- Shenzhen International Trade Centre: 17 km
Ski lift:
- Window of the World Alps Ice and Snow World: 3.8 km
Public transport:
- Metro Shenwan: 900 m
- Train西丽火车站: 7 km
- Metro Hongshuwan South: 1.7 km
- Train Futian Railway Station: 10 km
Closest airports:
- Macau International Airport: 67 km
- Hong Kong International Airport: 37 km
- Shenzhen Bao’an International Airport: 24 km
Facilities
Spa:
- Kids’ pool
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Full-body massage
- Hand massage
- Head massage
- Couples’ massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Waterslide
- Hot tub/Jacuzzi
- Massage
- Spa
- Fitness center
- Sauna
General:
- Shuttle service
- Grocery deliveries
- Convenience store on site
- Shared lounge/T V area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Car rental
- Packed lunches
- Chapel/Shrine
- Soundproof rooms
- Elevator
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Room service
Parking:
- Parking garage
- Accessible parking
Outdoors:
- Sun deck
- BBQ facilities
- Terrace
- Garden
Activities:
- Aerobics
- Live sports events (broadcast)
- Live music/Performance
- Happy hour
- Themed dinners
- Bar crawls
- Temporary art galleries
- Beach
- Water park
- Kids’ club
- Water sports facilities on site
- Playground
- Golf course (within 2 miles)
Food & Drink:
- Coffee house on site
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Kids’ meals
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Accessibility:
- Auditory guidance
- Visual aids (tactile signs)
- Visual aids ( Braille)
- Bathroom emergency cord
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
2 swimming pools:
- Open all year
- Open all year
- All ages welcome
Languages Spoken:
- English
- Japanese
- Chinese
Cleaning Services:
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
Business Facilities:
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
Front Desk Services:
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services:
- Outdoor play equipment for kids
- Indoor play area


House Rules at InterContinental Shenzhen, an IHG Hotel
Pets:
- Pets are not allowed.
Check-in:
- From 3:00 PM
Check-out:
- Until 12:00 PM
Children & Beds:
- Child policies
- Children of all ages are welcome.
- Children 18 and above will be charged as adults at this property.
- To see correct prices and occupancy info, add the number and ages of children in your group to your search.
- Prices for cribs and extra beds aren’t included in the total price. They’ll have to be paid for separately during your stay.
- Crib and extra bed policies
- The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
No age restriction:
- There’s no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.
Accepted payment methods:
- Mastercard
- Visa
- JCB
- Diners Club
- American Express
- Cash is not accepted
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