

The St. Regis Shenzhen Overview
First Impressions
Walking into The St. Regis Shenzhen feels like stepping into a different world entirely — one where marble gleams under crystal chandeliers and staff members seem to anticipate your needs before you even voice them. This five-star property on Shennan Road East doesn’t just occupy prime real estate in Luohu district; it commands it. The lobby alone tells you everything about what you’re in for here, with its soaring ceilings and that distinctly refined atmosphere that makes you want to slow down and actually savor the moment.
Location & Neighborhood
Honestly, the location is probably the hotel’s strongest card — and that’s saying something given the luxury on offer inside. You’re right in the heart of what locals consider the best part of Shenzhen, which explains that impressive 9.4 location score. The shopping districts are literally at your doorstep, and I mean you can walk to major malls and business centers without breaking a sweat. What I particularly appreciated was how easy it made exploring both the modern city center and the more traditional areas nearby. Couples seem to get this immediately — they consistently rate the location even higher, around 9.5, probably because there’s something romantic about having the entire city spread out before you.
The Luxury Experience
The rooms here are what you’d expect from St. Regis — spacious, meticulously designed, and filled with those little touches that remind you you’re staying somewhere special. The marble bathrooms alone are worth the splurge, and the views (depending on which side you’re on) give you either the bustling cityscape or glimpses of the mountains beyond. What struck me most was the attention to detail — fresh flowers, perfectly pressed linens, and that signature St. Regis butler service that somehow manages to be attentive without being intrusive.
You know what really impressed me though? The soundproofing. Despite being in such a central location, the rooms are remarkably quiet.
Breakfast & Dining
The breakfast spread here is honestly ridiculous in the best possible way. They’ve got everything covered — continental classics, Asian specialties, American favorites, and they’re surprisingly good with dietary restrictions too. I watched them prepare fresh vegan options and gluten-free items without any fuss, which isn’t always a given even at luxury hotels. The buffet setup flows well, so you’re not fighting crowds even when it’s busy. What I found interesting was the mix of international guests and local business travelers, all seeming equally at home with the variety on offer.
Why Guests Love It
There’s something to be said for a hotel that keeps bringing people back, and The St. Regis Shenzhen clearly has that figured out — they see more repeat guests than most properties in the city. I think it comes down to consistency more than anything else. The service doesn’t fluctuate, the luxury feels genuine rather than showy, and the location just works for so many different types of trips. Whether you’re here for business meetings in the financial district or exploring Shenzhen’s cultural offerings, you’re perfectly positioned. It’s the kind of place that makes you feel like you’ve made the right choice from the moment you arrive until you’re reluctantly checking out.
The St. Regis Shenzhen Accommodations
| Accommodation | Details |
|---|---|
| Deluxe City View King, Guest room, 1 King, Skyline view | 1 extra-large double bed for 3 adults, 2 children |
| Deluxe City View Twin, Guest room, 2 Twin/Single Bed(s) | 2 single beds for 3 adults, 2 children |
| Deluxe Scenic View King, Guest room, 1 King, Skyline view | 1 extra-large double bed for 3 adults, 2 children |
| Deluxe Scenic View Twin, Guest room, 2 Twin/Single Bed(s) | 2 single beds for 3 adults, 2 children |
| Fortune City View King, Guest room, 1 King, Skyline view | 1 extra-large double bed for 3 adults, 2 children |
| Grand City View King, Guest room, 1 King, Skyline view | 1 extra-large double bed for 3 adults, 2 children |
| Grand Scenic View King, Guest room, 1 King, Skyline view | 1 extra-large double bed for 3 adults, 2 children |
| Grand City View Twin, Guest room, 2 Double, Skyline view | 2 double beds for 3 adults, 2 children |
| Grand Scenic View Twin, Guest room, 2 Twin/Single Bed(s) | 2 single beds for 3 adults, 2 children |
| Allure Suite, 1 Bedroom Suite, 1 King, Skyline view | 1 extra-large double bed for 3 adults, 2 children |
| Deluxe King Room | 1 extra-large double bed for 3 adults, 2 children |
| Queen Room – Accessible | 2 large double beds for 3 adults, 2 children |


Reviews of The St. Regis Shenzhen
Chu from Hong Kong (9/10)
The staff was very helpful and professional
Ong from Singapore (9/10)
Nice and clean. Sleek and posh
Geoff from Spain (9/10)
Views amazing
Julie from United States (9/10)
The hotel was very nice with a stunning view. Rooms were very large and clean. Lot of movies and TV channels to choose from. Staff had a lovely attitude, willing to do anything to make us comfortable. Alice helped us figure out the trains back to Hong Kong. The manager was very helpful and kind. The breakfast and breakfast service were great. We had a delicious meal in the Italian restaurant.
Jacqueline from United Kingdom (9/10)
Very nice and attentive staff
Selina from Singapore (8/10)
Location and the butler service. Special shout out to Sunny Qin who was so friendly and helpful to assist me with my changing dining plans and reservations.
Maeva from France (9/10)
Beautiful hotel in Shenzhen. Amazing view, amazing breakfast.
Amenities are also great: swimming pool and gym.
Very kind personnel.Ghadah from Saudi Arabia (9/10)
Everything
Alison from Hong Kong (9/10)
The view from all areas is incredible, the reception on a high floor. Rooms were spacious and luxurious. Flawless service from Eason and Yoyo in particular. Breakfast was varied, well prepared and with some classic Chinese options.
Pau from Brunei Darussalam (9/10)
Surroundings
What’s nearby:
- Shenzhen Museum: 700 m
- Sha Ling Playground: 5 km
- Shenzhen Art Museum: 6 km
- Tin Ping Road Garden: 7 km
- Man Kok Village Garden: 7 km
- San Uk Leng Playground: 3.7 km
- Sheung Shui Playground: 7 km
- Shenzhen Diwang Mansion: 500 m
- Shenzhen International Trade Centre: 1.6 km
- Sheung Shui Heung Sitting-Out Area No. 8: 7 km
Restaurants & cafes:
- Cafe/barHEYTEA: 10 m
- Cafe/bar Starbucks: 850 m
- Cafe/bar Inidian Curry Cafe: 1.4 km
Top attractions:
- He Xiangning Art Museum: 14 km
- Lotus Flower Mountain Park: 8 km
- Fairy Lake Botanical Gardens: 8 km
- Hong Kong Xintian Dafu House: 13 km
- Shenzhen Garden and Flower Expo Park: 14 km
Ski lift:
- Window of the World Alps Ice and Snow World: 15 km
Public transport:
- Metro Ludancun: 600 m
- Train Shenzhen: 1.3 km
- Metro Grand Theatre: 600 m
- Train Shenzhen Railway Station Luohu: 1.3 km
Closest airports:
- Macau International Airport: 81 km
- Hong Kong International Airport: 47 km
- Shenzhen Bao’an International Airport: 36 km
Facilities
Spa:
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full-body massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Hair treatments
- Facial treatments
- Beauty services
- Beach chairs/Loungers
- Massage
- Spa
- Fitness center
- Sauna
View:
- City view
- View
Bedroom:
- Linens
- Wardrobe or closet
General:
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Car rental
- Carpeted
- Soundproof rooms
- Elevator
- Family rooms
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Suit press
- Non-smoking rooms
- Iron
- Room service
Kitchen:
- Coffee machine
- Cleaning products
- Electric kettle
Bathroom:
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
Outdoors:
- Garden
Activities:
- Bicycle rental
- Live music/Performance
- Happy hour
- Entertainment staff
- Hot tub
Living Area:
- Desk
Food & Drink:
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Drying rack for clothing
- Fold-up bed
- Clothes rack
Languages Spoken:
- English
- Cantonese
- Chinese
Cleaning Services:
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
Media & Technology:
- iPad
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Business Facilities:
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
Front Desk Services:
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
Indoor swimming pool Additional charge:
- Opening times
- Open all year
- All ages welcome
- Infinity pool
- Heated pool
- Pool/Beach towels
- Beach chairs/Loungers


House Rules at The St. Regis Shenzhen
Pets:
- Pets are not allowed.
Check-in:
- From 3:00 PM
- Guests are required to show a photo ID and credit card at check-in
Check-out:
- Until 12:00 PM
Children & Beds:
- Child policies
- Children of all ages are welcome.
- Children 14 and above will be charged as adults at this property.
- To see correct prices and occupancy info, add the number and ages of children in your group to your search.
- The number of cribs allowed depends on the option you choose. Check your selected option for more info.
- Crib and extra bed policies
- There are no extra beds available at this property.
No age restriction:
- There’s no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.
Accepted payment methods:
- Mastercard
- Visa
- JCB
- Diners Club
- American Express
- Cash
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