

The St. Regis Shenzhen Overview
First Impressions
Walking into The St. Regis Shenzhen, you immediately understand why this five-star property commands such respect in the luxury hotel scene. The lobby feels grand without being intimidating — there’s this perfect balance of opulence and warmth that St. Regis hotels are known for. I mean, the marble floors practically gleam, and the staff greets you with that signature butler service approach that makes you feel like you’ve stepped into a different world entirely.
Prime Location in Luohu
Honestly, the location is probably the hotel’s strongest asset — and that’s saying something for a property of this caliber. Sitting right on Shennan Road East in Shenzhen, you’re essentially in the heart of everything that matters in Luohu district. The shopping at Dongmen is just minutes away, and you can actually walk to the border crossing with Hong Kong if that’s part of your travel plans. What really impressed me is how couples seem to gravitate toward this spot — there’s something romantic about being so close to the city’s energy while still having that luxury retreat feeling.
The Room Experience
The room I stayed in was everything you’d expect from St. Regis, but with thoughtful touches that felt distinctly Chinese. Floor-to-ceiling windows offer incredible city views, and the marble bathroom is honestly larger than some hotel rooms I’ve stayed in elsewhere. You know what I appreciated most? The technology integration — everything from lighting to curtains responds intuitively, but it never feels overwhelming or gimmicky like some ultra-modern hotels can.
Dining and Amenities
Breakfast here is actually remarkable — they’ve managed to create this buffet that spans continents without losing focus. The Asian selections are obviously stellar (you’re in Shenzhen, after all), but I was surprised by how well they handled the Western options too. The restaurant spaces feel intimate despite the hotel’s size, and there’s this wonderful spa that I honestly didn’t expect to have time for but ended up being a highlight. The treatments blend traditional Chinese techniques with modern luxury approaches.
Why Guests Love It
There’s a reason this place has so many repeat visitors — it strikes that rare balance between international luxury standards and genuine local character. The service feels personal rather than scripted, and the location means you’re never more than a few minutes from whatever brought you to Shenzhen in the first place. Whether you’re here for business meetings in the financial district or planning romantic evenings exploring the city, this hotel just works without making you think too hard about logistics.
The St. Regis Shenzhen Accommodations
| Accommodation | Details |
|---|---|
| Deluxe City View King, Guest room, 1 King, Skyline view | 1 extra-large double bed for 3 adults, 2 children |
| Deluxe City View Twin, Guest room, 2 Twin/Single Bed(s) | 2 single beds for 3 adults, 2 children |
| Deluxe Scenic View King, Guest room, 1 King, Skyline view | 1 extra-large double bed for 3 adults, 2 children |
| Deluxe Scenic View Twin, Guest room, 2 Twin/Single Bed(s) | 2 single beds for 3 adults, 2 children |
| Fortune City View King, Guest room, 1 King, Skyline view | 1 extra-large double bed for 3 adults, 2 children |
| Grand City View King, Guest room, 1 King, Skyline view | 1 extra-large double bed for 3 adults, 2 children |
| Grand Scenic View King, Guest room, 1 King, Skyline view | 1 extra-large double bed for 3 adults, 2 children |
| Grand City View Twin, Guest room, 2 Double, Skyline view | 2 double beds for 3 adults, 2 children |
| Grand Scenic View Twin, Guest room, 2 Twin/Single Bed(s) | 2 single beds for 3 adults, 2 children |
| Allure Suite, 1 Bedroom Suite, 1 King, Skyline view | 1 extra-large double bed for 3 adults, 2 children |
| Deluxe King Room | 1 extra-large double bed for 3 adults, 2 children |
| Queen Room – Accessible | 2 large double beds for 3 adults, 2 children |


Reviews of The St. Regis Shenzhen
Chu from Hong Kong (9/10)
The staff was very helpful and professional
Ong from Singapore (9/10)
Nice and clean. Sleek and posh
Geoff from Spain (9/10)
Views amazing
Julie from United States (9/10)
The hotel was very nice with a stunning view. Rooms were very large and clean. Lot of movies and TV channels to choose from. Staff had a lovely attitude, willing to do anything to make us comfortable. Alice helped us figure out the trains back to Hong Kong. The manager was very helpful and kind. The breakfast and breakfast service were great. We had a delicious meal in the Italian restaurant.
Jacqueline from United Kingdom (9/10)
Very nice and attentive staff
Selina from Singapore (8/10)
Location and the butler service. Special shout out to Sunny Qin who was so friendly and helpful to assist me with my changing dining plans and reservations.
Maeva from France (9/10)
Beautiful hotel in Shenzhen. Amazing view, amazing breakfast.
Amenities are also great: swimming pool and gym.
Very kind personnel.Ghadah from Saudi Arabia (9/10)
Everything
Alison from Hong Kong (9/10)
The view from all areas is incredible, the reception on a high floor. Rooms were spacious and luxurious. Flawless service from Eason and Yoyo in particular. Breakfast was varied, well prepared and with some classic Chinese options.
Pau from Brunei Darussalam (9/10)
Surroundings
What’s nearby:
- Shenzhen Museum: 700 m
- Sha Ling Playground: 5 km
- Shenzhen Art Museum: 6 km
- Tin Ping Road Garden: 7 km
- Man Kok Village Garden: 7 km
- San Uk Leng Playground: 3.7 km
- Sheung Shui Playground: 7 km
- Shenzhen Diwang Mansion: 500 m
- Shenzhen International Trade Centre: 1.6 km
- Sheung Shui Heung Sitting-Out Area No. 8: 7 km
Restaurants & cafes:
- Cafe/barHEYTEA: 10 m
- Cafe/bar Starbucks: 850 m
- Cafe/bar Inidian Curry Cafe: 1.4 km
Top attractions:
- He Xiangning Art Museum: 14 km
- Lotus Flower Mountain Park: 8 km
- Fairy Lake Botanical Gardens: 8 km
- Hong Kong Xintian Dafu House: 13 km
- Shenzhen Garden and Flower Expo Park: 14 km
Ski lift:
- Window of the World Alps Ice and Snow World: 15 km
Public transport:
- Metro Ludancun: 600 m
- Train Shenzhen: 1.3 km
- Metro Grand Theatre: 600 m
- Train Shenzhen Railway Station Luohu: 1.3 km
Closest airports:
- Macau International Airport: 81 km
- Hong Kong International Airport: 47 km
- Shenzhen Bao’an International Airport: 36 km
Facilities
Spa:
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full-body massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Hair treatments
- Facial treatments
- Beauty services
- Beach chairs/Loungers
- Massage
- Spa
- Fitness center
- Sauna
View:
- City view
- View
Bedroom:
- Linens
- Wardrobe or closet
General:
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Car rental
- Carpeted
- Soundproof rooms
- Elevator
- Family rooms
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Suit press
- Non-smoking rooms
- Iron
- Room service
Kitchen:
- Coffee machine
- Cleaning products
- Electric kettle
Bathroom:
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
Outdoors:
- Garden
Activities:
- Bicycle rental
- Live music/Performance
- Happy hour
- Entertainment staff
- Hot tub
Living Area:
- Desk
Food & Drink:
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Drying rack for clothing
- Fold-up bed
- Clothes rack
Languages Spoken:
- English
- Cantonese
- Chinese
Cleaning Services:
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
Media & Technology:
- iPad
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Business Facilities:
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
Front Desk Services:
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
Indoor swimming pool Additional charge:
- Opening times
- Open all year
- All ages welcome
- Infinity pool
- Heated pool
- Pool/Beach towels
- Beach chairs/Loungers


House Rules at The St. Regis Shenzhen
Pets:
- Pets are not allowed.
Check-in:
- From 3:00 PM
- Guests are required to show a photo ID and credit card at check-in
Check-out:
- Until 12:00 PM
Children & Beds:
- Child policies
- Children of all ages are welcome.
- Children 14 and above will be charged as adults at this property.
- To see correct prices and occupancy info, add the number and ages of children in your group to your search.
- The number of cribs allowed depends on the option you choose. Check your selected option for more info.
- Crib and extra bed policies
- There are no extra beds available at this property.
No age restriction:
- There’s no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.
Accepted payment methods:
- Mastercard
- Visa
- JCB
- Diners Club
- American Express
- Cash
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