

Raffles Shenzhen Overview
Nestled in the heart of Shenzhen’s vibrant Nanshan District, Raffles Shenzhen stands as a beacon of luxury and sophistication, offering an unparalleled hospitality experience. This iconic hotel, with its impeccable rating of 8.9, is a true gem in the city’s bustling landscape, catering to the discerning traveler seeking a remarkable blend of modern elegance and timeless grandeur.
Situated at the prestigious T7 address, No. 1 Shenzhen Bay, No. 3008 Zhongxin Road, Raffles Shenzhen boasts a prime location that seamlessly connects guests to the city’s thriving business district, trendy shopping destinations, and the serene natural beauty of the Shenzhen Bay. This strategic positioning allows visitors to immerse themselves in the dynamic pulse of Shenzhen while enjoying the tranquility and exclusivity of the hotel’s expansive grounds.
As you step through the grand entrance, you are immediately enveloped in an atmosphere of refined opulence. The hotel’s architecture and interiors are a harmonious fusion of contemporary design and traditional Chinese influences, creating a sophisticated ambiance that instantly captivates the senses. Expertly curated artwork, bespoke furnishings, and meticulously manicured gardens all contribute to the hotel’s unwavering commitment to elegance and attention to detail.
The 300 spacious guest rooms and suites at Raffles Shenzhen are a true sanctuary of comfort and luxury. Each accommodation is a masterpiece of impeccable craftsmanship, with bespoke furnishings, plush bedding, and state-of-the-art technology seamlessly integrated to ensure the utmost in guest satisfaction. Floor-to-ceiling windows offer breathtaking panoramic views of the Shenzhen skyline or the serene Shenzhen Bay, providing a serene retreat from the bustling city.
Culinary excellence is at the heart of the Raffles Shenzhen experience, with a world-class selection of dining venues catering to the diverse palates of its discerning guests. The hotel’s signature restaurant, Palate, is a true gastronomic destination, offering a captivating fusion of Cantonese and international cuisines, expertly prepared by a team of renowned chefs. Diners can savor exquisite Cantonese delicacies, meticulously crafted cocktails, and an extensive wine collection in an elegant and refined setting.
For those seeking a moment of indulgence and relaxation, the Raffles Spa is a true oasis of tranquility. This luxurious sanctuary offers an array of rejuvenating treatments, ranging from traditional Chinese therapies to cutting-edge wellness experiences. Guests can indulge in soothing massages, revitalizing facials, and holistic rituals, all designed to promote a profound sense of well-being and balance.
Beyond the exceptional accommodations and dining experiences, Raffles Shenzhen also offers a wealth of recreational facilities and curated experiences to cater to the diverse interests of its guests. The hotel’s state-of-the-art fitness center, complete with the latest equipment and personal training services, allows guests to maintain their wellness routines while on the road. The outdoor swimming pool, surrounded by lush greenery and sun loungers, provides a serene respite from the bustling city.
For the discerning business traveler, Raffles Shenzhen offers a range of sophisticated event spaces and meeting facilities, seamlessly blending modern technology with timeless elegance. From grand ballrooms to intimate boardrooms, the hotel’s dedicated event team ensures that every function, from corporate gatherings to lavish celebrations, is executed with the utmost precision and attention to detail.
The true essence of Raffles Shenzhen, however, lies in the exceptional hospitality that permeates every aspect of the guest experience. The hotel’s team of highly trained and attentive staff are committed to anticipating and exceeding the expectations of each visitor, ensuring that every moment spent at Raffles Shenzhen is truly unforgettable. From the personalized greeting at the door to the discreet yet attentive service throughout the stay, the Raffles experience is one that is truly unparalleled.
Whether you are visiting Shenzhen for business or leisure, Raffles Shenzhen offers a truly remarkable and elevated experience. With its impeccable rating, stunning accommodations, world-class dining, and unrivaled service, this hotel has firmly established itself as a true gem in the heart of Shenzhen, catering to the most discerning of travelers. It is a sanctuary of luxury, a bastion of sophistication, and a testament to the enduring elegance that has become synonymous with the Raffles brand.
Raffles Shenzhen Accommodations
| Accommodation | Details |
|---|---|
| Deluxe King Bed City View Room | 1 extra-large double bed for 3 adults, 2 children |
| Deluxe Twin Beds City View Room | 2 double beds for 3 adults, 2 children |
| Deluxe King Bed Sea View Room | 1 extra-large double bed for 3 adults, 2 children |
| Deluxe Twin Beds Sea View Room | 2 double beds for 3 adults, 2 children |
| Premier City View Room | 1 extra-large double bed for 3 adults, 2 children |
| Junior Suite | 2 × 1 extra-large double bed for 3 adults, 2 children |
| Raffles Suite | 2 × 1 extra-large double bed for 3 adults, 2 children |
| Ambassador Suite | 2 × 1 extra-large double bed for 3 adults, 2 children |
| Bay-Shore Presidential Suite | 4 × 1 extra-large double bed for 4 adults, 1 child |
| Sky-Line Presidential Suite | 4 × 1 extra-large double bed for 4 adults, 1 child |
| Premier Sea View Room | 1 extra-large double bed for 2 adults, 1 child |
| Metropolitan King Studio with Park View | 1 large double bed for 2 adults, 1 child |
| Metropolitan King Studio with Bay View | 1 large double bed for 2 adults, 1 child |


Reviews of Raffles Shenzhen
Man from Hong Kong (9/10)
I recently stayed at Shenzhen Raffles Hotel, and I couldn’t be more impressed with their level of service and attention to detail. On the day of my birthday, my wife informed the hotel about the occasion, and the staff immediately went above and beyond to make the day special, preparing a surprise celebration in our room—completely free of charge.
When I entered the room, I was delighted to see a beautifully decorated setup with balloons, a lovely birthday cake, and a thoughtful handmade card. Two wonderful staff members, Leo and Daria, took the time to personalize the experience, making it feel truly special and memorable. Their kindness and willingness to create this surprise at short notice showed a genuine commitment to guest satisfaction.
The room itself was impeccably clean, adding to the luxurious and comfortable ambiance. The view from our room was breathtaking, and the cake was delicious, adding the perfect touch to a remarkable day. I highly recommend Shenzhen Raffles Hotel to anyone looking for exceptional service and an unforgettable experience. Thank you, Raffles team, for making my birthday so memorable!Philip from Hong Kong (9/10)
Breakfast was excellent.
Kalbhen from Germany (9/10)
Great view from the hotel room. Amazing friendly, problem solving personal. Good service!
Pui from Hong Kong (9/10)
服務態度很好
Wan from Hong Kong (8/10)
早餐還好,地點不錯
Ieok from Macao (9/10)
服務很耐心也很細心, 房間寬敞舒適又乾淨, 景觀很好
Chuntao from Switzerland (9/10)
Top Service., auf alle Details geachtet, modernes Design, schöne Aussicht Richtung Hongkong
Cece from Turkey (9/10)
Todo es mejor de lo que se puede imaginar. The hotel ambassador, Naomi, was very solicitous and provided professional assistance. Thank you and the reception team for making our stay memorable and pleasant. Will definitely come back.
Tomohiro from China (9/10)
・スタッフさんの対応
・場所
・部屋の広さSang from South Korea (8/10)
객실이 아주 깔끔하고 바다전망이 좋았음
Surroundings
What’s nearby:
- Chiwan Left Fort: 9 km
- Evergreen Resort: 6 km
- Shenzhen Bao’an Park: 13 km
- He Xiangning Art Museum: 8 km
- Tomb of the Young Song Emperor: 4.9 km
- Shenzhen Garden and Flower Expo Park: 9 km
- Shenzhen Danan Mountain Reform and Open Memorial Park: 5 km
Restaurants & cafes:
- Cafe/bar E.T. Brewery: 3.4 km
- Cafe/bar Suzy’s Lounge bar: 2.8 km
- Cafe/barTAPS Craft Beer Brewpub: 1.5 km
Ski lift:
- Window of the World Alps Ice and Snow World: 7 km
Public transport:
- Metro Haiyue: 1.6 km
- Metro Dengliang: 900 m
- Train西丽火车站: 10 km
Closest airports:
- Macau International Airport: 67 km
- Hong Kong International Airport: 41 km
- Shenzhen Bao’an International Airport: 22 km
Facilities
General:
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Car hire
- Soundproof rooms
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Bathroom:
- Private bathroom
Wellness:
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Waxing services
- Facial treatments
- Beauty Services
- Hot tub/Jacuzzi
- Massage
- Spa and wellness centre Additional charge
- Fitness centre
Activities:
- Live music/performance
- Water sport facilities on site Additional charge
Food & Drink:
- Fruits Additional charge
- Wine/champagne Additional charge
- Kid-friendly buffet
- Kid meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
Accessibility:
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
Languages spoken:
- English
- Japanese
- Cantonese
- Chinese
Cleaning services:
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safety deposit box
Reception services:
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Meeting/banquet facilities Additional charge
Great for your stay:
- 3 restaurants
- Parking
- Private bathroom
- Spa and wellness centre
- Free WiFi
- Free parking
- Fitness centre
- Room service
- Facilities for disabled guests
- Non-smoking rooms
Indoor swimming pool Free!:
- Opening times
- Open all year
- All ages welcome
- Pool with view
- Heated pool
- Pool/beach towels
Parking Free public parking is possible on site (reservation is not needed).:
- Parking garage
- Accessible parking


House Rules at Raffles Shenzhen
Pets:
- Pets are not allowed.
Check-in:
- From 15:00
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
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Location:
Free WiFi:
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