

Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel – Nearby Luohu Border, Indoor heated swimming pool, Receive RMB100 SPA coupon upon check-in Overview
First Impressions
Walking into the Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel, you immediately sense this is something special. This five-star property sits in what locals consider the best part of Shenzhen — and honestly, after staying here, I get why couples rate the location so highly. The lobby has that polished elegance you’d expect from a luxury hotel, but there’s something welcoming about it that doesn’t feel stuffy or intimidating.
Location & Getting Around
Here’s what actually matters — you’re five minutes from Luohu Border if you’re crossing to Hong Kong, which is incredibly handy for business travelers or anyone doing day trips. The railway station is equally close, and Futian Station is about twenty minutes away by car. What I really appreciated was the free private parking — in a city like Shenzhen, that’s not something you take for granted. The neighborhood itself feels safe and well-connected, with plenty of dining options within walking distance.
The Room Experience
I mean, there’s a reason this place gets rave reviews for comfortable beds — they’re genuinely excellent. The room I stayed in was spacious and well-appointed, with those little luxury touches that make you feel pampered without being over the top. The views depend on which side you’re on, but even the city-facing rooms offer something interesting to look at. Everything feels fresh and well-maintained, which isn’t always a given even at high-end properties.
Amenities & Relaxation
The indoor heated swimming pool is actually a highlight — it’s properly maintained and never felt overcrowded during my stay. You know what’s nice? They give you a RMB100 spa coupon when you check in, which I used for a massage that was genuinely relaxing (not just going through the motions). The breakfast is buffet-style with a solid mix of Western and Chinese options — nothing groundbreaking, but definitely satisfying and well-executed. The restaurant areas are comfortable, and the staff seems to genuinely care about the experience.
Why Guests Love It
There’s something to be said for a hotel that attracts repeat guests, and this place clearly does that well. The combination of the prime location, consistently comfortable accommodations, and thoughtful service creates an experience that feels both luxurious and practical. Whether you’re here for business meetings near the border, exploring Shenzhen, or using it as a base for Hong Kong trips, it just works. The staff strikes that perfect balance of being helpful without being intrusive — they remember preferences and actually seem invested in making your stay smooth.


Facilities
Spa:
- Locker rooms
- Fitness
- Full-body massage
- Hand massage
- Head massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Facial treatments
- Beauty services
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- Massage
- Spa
- Fitness center
- Sauna
View:
- City view
- View
Bedroom:
- Linens
- Wardrobe or closet
- Alarm clock
General:
- Shuttle service
- Grocery deliveries
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Car rental
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Kitchen:
- Electric kettle
Parking:
- Valet parking
- Parking garage
Bathroom:
- Toilet paper
- Towels
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Outdoors:
- Sun deck
Activities:
- Happy hour
- Kids’ club
Living Area:
- Sofa
- Desk
Food & Drink:
- Wine/Champagne
- Kid-friendly buffet
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Accessibility:
- Wheelchair accessible
Room Amenities:
- Socket near the bed
- Drying rack for clothing
- Clothes rack
Languages Spoken:
- English
- Chinese
Cleaning Services:
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
Media & Technology:
- Cable channels
- Telephone
- TV
Business Facilities:
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
Front Desk Services:
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Indoor swimming pool Free!:
- Open all year
- Heated pool
- Pool/Beach towels
- Pool cover
- Beach chairs/Loungers


House Rules at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel – Nearby Luohu Border, Indoor heated swimming pool, Receive RMB100 SPA coupon upon check-in
Pets:
- Pets are not allowed.
Check-in:
- From 3:00 PM
Check-out:
- Until 12:00 PM
Children & Beds:
- Child policies
- Children of all ages are welcome.
- Children 18 and above will be charged as adults at this property.
- To see correct prices and occupancy info, add the number and ages of children in your group to your search.
- Prices for cribs and extra beds aren’t included in the total price. They’ll have to be paid for separately during your stay.
- Crib and extra bed policies
- The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
No age restriction:
- There’s no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.
Accepted payment methods:
- Mastercard
- Visa
- Union Pay credit card
- JCB
- Diners Club
- American Express
- Cash is not accepted
Guest reviews
Staff :
Comfort :
Location :
Free Wifi :
Facilities :
Cleanliness :
Value for money :

