

Andaz Shenzhen Bay Overview
First Impressions
Walking into Andaz Shenzhen Bay, you get that immediate sense that this place takes itself seriously — but not in a stuffy, over-formal way. The lobby has this open, airy energy that feels more like a stylish living room than a traditional hotel entrance. It’s a five-star property, and honestly, you feel that from the moment you step through the door. The staff are attentive without hovering, which is exactly the balance you want.
Location & Neighborhood
The hotel sits along Keyuan South Road in Nanshan District, right by Shenzhen Bay — and that waterfront setting genuinely changes the whole experience. Couples especially seem to fall for this spot, and it’s easy to see why — the bay views have a way of making everything feel a little more romantic. Nanshan is one of Shenzhen’s more polished, tech-forward districts, so you’re surrounded by sleek architecture and well-kept streets rather than the chaos you might expect from a city this size. It’s the kind of location where you actually want to go for a walk in the evening.
The Rooms
The rooms here lean into that Andaz signature style — thoughtful design, quality materials, nothing that feels like it was chosen from a generic hotel catalogue. There’s a real sense of space, and the natural light in the bay-facing rooms is something else entirely. I mean, waking up to that kind of view over the water sets a pretty solid tone for the day. Everything feels considered, from the bedding to the layout — it’s the kind of room you’re genuinely reluctant to leave.
Breakfast
Breakfast here is one of those spreads where you genuinely don’t know where to start — and that’s a good problem to have. They cover a lot of ground: continental, American, Asian, Italian — it’s a proper buffet that manages to feel curated rather than overwhelming. The Asian options are worth paying attention to, especially if you want something that actually reflects where you are in the world. Honestly, budget extra time for it because you’ll want to go back for a second round.
Why Guests Love It
Andaz Shenzhen Bay has earned a guest rating of 9 out of 10, and spending even a short time here, that tracks completely. It’s the kind of luxury hotel that delivers on its promise without making you feel like you need to dress up just to get a glass of water. The combination of that waterfront location, the thoughtful rooms, and a breakfast that genuinely impresses — it all adds up to something that feels worth it. Whether you’re here for business or you’ve talked someone into a romantic getaway in Shenzhen, this hotel has a way of making the trip feel a bit more special than you planned for.


Facilities
Spa:
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Steam room
- Hot tub/Jacuzzi
- Fitness center
- Sauna
Bedroom:
- Wardrobe or closet
- Alarm clock
General:
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Heating
- Soundproof rooms
- Elevator
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Kitchen:
- Refrigerator
Parking:
- Parking garage
- Electric vehicle charging station
- Accessible parking
Bathroom:
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
Outdoors:
- Outdoor furniture
- Terrace
- Garden
Activities:
- Happy hour
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Fruit
- Wine/Champagne
- Kids’ meals
- Breakfast in the room
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Languages Spoken:
- Mandarin
- English
- Cantonese
Cleaning Services:
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
Media & Technology:
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
Business Facilities:
- Fax/Photocopying
- Meeting/Banquet facilities
Front Desk Services:
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Express check-in/out
- 24-hour front desk


House Rules at Andaz Shenzhen Bay
Pets:
- Pets are not allowed.
Check-in:
- From 3:00 PM
Check-out:
- Until 12:00 PM
Age restriction:
- The minimum age for check-in is 18
Children & Beds:
- Child policies
- Children of all ages are welcome.
- Children 13 and above will be charged as adults at this property.
- To see correct prices and occupancy info, add the number and ages of children in your group to your search.
- Prices for cribs and extra beds aren’t included in the total price. They’ll have to be paid for separately during your stay.
- Crib and extra bed policies
- The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.
Accepted payment methods:
- Mastercard
- Visa
- Union Pay credit card
- Union Pay debit card
- JCB
- Diners Club
- American Express
- Cash
Guest reviews
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